The race may already be lost, but still.
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So for the instead rating, what would a dildo server under when only 2 stars? Like what would people try to even put down at that point?
Dildo shared your usage data. 1 stars would be it electrocuted or poisoned you.
This is how it works in Japan. An average of 4 stars on Google Map (for food places, at least) is considered pretty good. There’s also another Japanese site dedicated for restaurants (Tabelog), where restaurants with more than 3.5 stars only make up 3%. Only 0.07% restaurants have more than 4 stars.
what about using thumbs up/down and computing a five-star rating from the average?
Now i don’t know if i should upvote fpor thinking outside the box or downvote for the faults in it. Maybe if we had 3 options? But then, what if the idea only has one fault and more positives? Maybe 5 options…?
compromise: you need to write a 1000 word review at at least a 12th grade level and we use automated sentiment analysis to set the score.
still only as thumbs up or down though.
I like a three point rating. Disappointing, As Expected, Awesome.
add a second rating, 1 for service, 1 for management. that way server 5* management 1*
this system can skew the average towards negative
say someone found a hair in their soup but otherwise the experience was amazing - even if they’re peak karen they’d still probably give something like 3 stars, but if faced with a binary choice they’d probably pick the negative option
unless you mean up/down vote per each quality like atmosphere, food, hygine, service etc then that’d preserve the nuance imo
no, no nuance. only yes or no.
On steam it makes it so that universally good but not exceptional games get overwhelmingly positive reviews, but like a 3.5 star average on backloggd
still more accurate than 5 star bullshit, infact tthe most accurate one I have seen
For real, the fact that the former is how people have started using the five start system is crazy. Uber driver has less than a 4.8 rating? Cancel that ride, he must be a monster.
The Internet is to blame for a lot of it. We have all these amalgumated ratings visible, and people want their review to impact that total score. The most impact they can have is putting a review at either extreme.
ratings are not objective, no matter how hard we try we are not creatures of objectivity. when it comes to rating other people most of us want to be nice
I blame management metrics that punish anyone for getting less than 5-star reviews
Nevertheless I gave 5 stars to the management because they might find out.
Yeah this is why I almost always give 5* reviews to any sort of thing that’s traced back to a worker unless I really feel like they need to be reprimanded for something, and how badly they should be reprimanded is how many stars I take off. This is only for the 1% who really need a talking to.
When it comes to product reviews on Amazon for example, or business reviews, I feel a lot more free to give my real opinion to help the next person.
Every time I have to do an after call/chat survey I try to add a comment along the lines of “Your representative was very helpful, but I had to deal with too much waiting and too many chatbots to reach them. Please hire more staff.”
Nobody who reads those cares and has the ability to effect that
Everyone I’ve ever dealt with who thought the employee needed reprimanded was either
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A huge asshole
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completely wrong
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didn’t like a policy that the employee had no say in
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was dealing with a reversible error that required training not reprimand
The times I’ve done it were for:
- One guy who had his phone in his steering wheel and was playing some sort of online gambling the whole drive and didn’t look directly at the road once
- One guy who was driving around on a spare tire (doughnut) on the highway at speeds way above those it said on the tire.
I mean I can look the other way on just about anything (I’ve given 5* to a lot of questionable driving decisions and shitty cars) but when you are putting my life at risk, that’s where I draw the line.
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In the US.
God, I literally was told by my manager at my first job to tell customers, when they got a random survey, that anything less than a 10 is a 0.
Japan does 5 star ratings proper.
Had to deal with similar surveys. Rating was 1-10, 8-9 was “just OK”, 10 was “your ratings better be here”, and anything 7 or lower was a serious issue.
That’s how our state scores conditions for learning surveys that factor into our school district “report cards.” I just flat out tell kids that I proctor for “if you ACTUALLY agree with the statement, choose strongly agree.” All other answers are scored as negative.
A three-star restaurant on Tabelog is life-changing cuisine. I’m not sure what you’d have to do to earn four, but it’s probably illegal.
That’s how you know you’re being setup for failure
“If you go a minute without making a mistake then you can go a lifetime without making a mistake.”
I don’t know why, but that gave me a similar visceral reaction to hearing “if you have time to lean, you have time to clean”
“No arms, no cookies.”
Next time someone say this, find a stick, haul it at them and shout „Duck!“. If they don’t duck, they got what they deserve. If they do duck, then say „If you can duck the stick, you can suck this dick“, whip your dick out and stick it in their mouth.
They both come from assholes wuth the same mindset.
Germany (does it correctly) too. Although depending on us influence it depends.
No I had emotional bad time and so that means 1 star always 😡
ratings systems are dehumanizing for employees while re-enforcing entitled consumerism for the public.
I wanna rate the managers.
I mean, this is a good idea, I’ll give it four stars.
⭐️⭐️⭐️⭐️
Don’t care how many stars it is; if it’s like 4.5 stars out of 1000+ reviews, I’ll take it over something that’s 5 stars with 100 reviews.
There’s a math thing for that… I think?
I honestly didn’t know that! The more I know
People use it like the one on the top? Never knew about it and never realized. These kind of ratings kinda have personal definitions in each ones head, so not like people even talk about it. I’m pretty sure I rarely gave anything 5 stars in my life.
Ratings are engagement traps, nothing more nowadays.
Megacorps, sure. But your local 1-million users distributor?
Absolutely right! To somehow make sense of the current system, I tried to do statistics of reviews and see how a product or a business fairs in comparison to equivalent products or nearby businesses. The problem is that now there are so many fake reviews in addition to unhelpful human review.
The problem is that most people rate the first way. If a place has a rating of a 4.5 and I thought they were pretty good, but not perfect, so they deserve 4 stars, I am not going to rate them. Having 4 stars is usually considered not that good, so lowering their score is not what I want to accomplish as 4.5 is pretty fitting in the context most people have. That leads me to giving 5 stars relativley often and not rating ok or just good places at all.
This doesn’t work unless everybody agrees to use it
Correct.
With most things, like Ubers for example, there really is not a substantial dofference between an average job and an exceptional job. Like, sometimes someone really stands out as exceptional - but almost always, the one and only standard is “completed job without incident”. By giving your Uber driver 4/5 stars because they didn’t offer you bottled water or whatever, all you are doing is punishing some random person who did a perfectly fine job, possibly significantly impacting their ability to make money and pay their rent.
What should really happen is that these companies switch to a one star system. 1 star = completed job without major incidents. 0 stars = major incident.
More like “completed job without an accident”
Hm. Probably a decent idea. I’m sure people view ratings very differently amongst themselves.
I almost never give 3 stars. If it’s 3, it should probably be a 2 or 1.
5-excellent, no problems.
4-some very minor concerns, but otherwise the product does what it’s supposed to.
3-?
2-Issues interfering with the expected/full use of the product. Failure of product right out of warranty. Likely seeking tech help or a refund.
1-DOA/not as described/died soon/immediate RMA
No problems isn’t excellent.
No problems is what I expect. It should be ordinary. Excellence means they went over and above.
