Well…I lost access to my email account assosiated with my Epic Games login.
I emailed them, and they kept refering me back to this automated process that just kept asking me to check an email.
I don’t have access to that email.
So I contacted them, and said I’m not going to buy any games from them, because as far as I know, this account could be taken away at any time, since I can’t access the assosiated email. All they gotta do is say “security check, we sent a code to your email. Use it to login”. If that happens, I’m locked out of my epic games account.
That was 2 years ago. I had the same issue with steam, since steam also used that email account. I forget what steam did to verify, but I remember I had to jump through some hoops. But then they switched my assosiated email.
I actually JUST realized that my tivo account had the same issue. I called them, they didn’t even make me jump hoops. They just said “oh, you have a new email? Yeah yeah, thats fine, it’s switched. Should we change your password? No? Ok. Have a nice day.”
So now it’s 2 years later. Total money spent on Epic? $0.
Total money spent on Steam? Well…I don’t have an exact total, but I figure it’s maybe $1000? Now keep in mind I’m 1 person. How many other people are in my situation who just moved on and forgot about Epic? They don’t fill any niche where they’re needed in the space. It’s not like GOG where it’s DRM free, and they’re the only ones that do that. Epic’s library is probably entirely available on Steam. Yeah, I’ll take your free games while I can still log in, but I’m not paying a dime until my email situation is resolved.
I feel zero sympathy for Epic games, and if they go out of business, oh well.
That problem can be applicable to any service where you lost an e-mail, you know you’re registered to them, but for some reason they didn’t think things through enough about these kinds of scenarios happening. So they just subject people to automated circle-jerking or asking for blood samples to prove you’re with them before even lifting a finger.
Any sane and good service would’ve changed the e-mail to the one you’re on.
I have my mail on a smaller email server with pretty strict spam filters. The epic games 2nd factor emails take a while to get through to me for some reason, so I’m in the same position as you. Tried to switch to the account email to my Gmail account, but they denied the request. So yeah, definitely not going to buy anything else from them, as they’re not very helpful.
And that’s the thing. Two years ago, I didn’t understand all the hate Epic gets.
Now? I’m viewing it as a temporary free service. I’ll download your free games…but I also know this could all be taken away from me at any moment. Even if they somehow fixed my issue today, at this point, I’d still be hesitant to buy from them over steam. Whereas, if they’d have fixed my issue two years ago, I probably still wouldn’t get the hate they get.
I get the hate they get now though, and they deserve it.
Well…I lost access to my email account assosiated with my Epic Games login.
I emailed them, and they kept refering me back to this automated process that just kept asking me to check an email.
I don’t have access to that email.
So I contacted them, and said I’m not going to buy any games from them, because as far as I know, this account could be taken away at any time, since I can’t access the assosiated email. All they gotta do is say “security check, we sent a code to your email. Use it to login”. If that happens, I’m locked out of my epic games account.
That was 2 years ago. I had the same issue with steam, since steam also used that email account. I forget what steam did to verify, but I remember I had to jump through some hoops. But then they switched my assosiated email.
I actually JUST realized that my tivo account had the same issue. I called them, they didn’t even make me jump hoops. They just said “oh, you have a new email? Yeah yeah, thats fine, it’s switched. Should we change your password? No? Ok. Have a nice day.”
So now it’s 2 years later. Total money spent on Epic? $0.
Total money spent on Steam? Well…I don’t have an exact total, but I figure it’s maybe $1000? Now keep in mind I’m 1 person. How many other people are in my situation who just moved on and forgot about Epic? They don’t fill any niche where they’re needed in the space. It’s not like GOG where it’s DRM free, and they’re the only ones that do that. Epic’s library is probably entirely available on Steam. Yeah, I’ll take your free games while I can still log in, but I’m not paying a dime until my email situation is resolved.
I feel zero sympathy for Epic games, and if they go out of business, oh well.
That problem can be applicable to any service where you lost an e-mail, you know you’re registered to them, but for some reason they didn’t think things through enough about these kinds of scenarios happening. So they just subject people to automated circle-jerking or asking for blood samples to prove you’re with them before even lifting a finger.
Any sane and good service would’ve changed the e-mail to the one you’re on.
I have my mail on a smaller email server with pretty strict spam filters. The epic games 2nd factor emails take a while to get through to me for some reason, so I’m in the same position as you. Tried to switch to the account email to my Gmail account, but they denied the request. So yeah, definitely not going to buy anything else from them, as they’re not very helpful.
And that’s the thing. Two years ago, I didn’t understand all the hate Epic gets.
Now? I’m viewing it as a temporary free service. I’ll download your free games…but I also know this could all be taken away from me at any moment. Even if they somehow fixed my issue today, at this point, I’d still be hesitant to buy from them over steam. Whereas, if they’d have fixed my issue two years ago, I probably still wouldn’t get the hate they get.
I get the hate they get now though, and they deserve it.