- cross-posted to:
- technology@beehaw.org
- cross-posted to:
- technology@beehaw.org
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About 6 months ago they spent more than half a billion acquiring The Browser Company whose only currently-being-developed product is a pretty wrapper for ChatGPT
That explains the explosion of unwanted AI features in Jira these days. No, I don’t need you to re-write my fucking ticket comment!
Yet they can sponsor an F1 team.
Good, someone has to think of the poor race car drivers, and their million dollar team.
A million dollars is probably just the catering budget, tbh. I don’t even know what this company does, I just saw that no one else had pointed this out. It sounds like I’m lucky to not use their software.
Every company is just firing employees left and right and I’m not sure what they all expect to happen. I guess just through the magic of AI they can have less workers do more for the same pay. But damn, so many people let go all over the place.
They make jira, project management software that is so slow and annoying you’re better off using a chat and shared files on Google drive.
They also make a bunch of other shitty software but jira is the most famous.
I was thinking along the same lines, like they probably spend more on fuel. I remember when Honda pissed everyone off in the 1990s after inflating F1 budgets and then suddenly leaving the sport when the Japanese market crashed. At the time they had Honda factory R&D teams designing and building engines just for F1 teams; that was probably tens of millions a year that wasn’t even part of a team’s budget… in the 80s and 90s.
Anyhow… F1 teams have a budget cap for several years now. For 2026, it’s $215 million, and that doesn’t include engines, nor driver and team manager salaries.
Are you serious? That’s insane. I had no idea!
In February 2025, Williams Racing announced a record multi-year title sponsorship with Atlassian and will compete as Atlassian Williams Racing from the 2025 season of Formula One onwards. - https://en.wikipedia.org/wiki/Atlassian#Sponsorship
I hope they can drive faster than their software loads content.
Quite disappointed in him. Always thought he was a reasonable character but using e-mail is such a slap in the face.
Edit/note: I probably didn’t make my comment very clear. I’m aware it’s 1600 being laid off. More that I didn’t realise that Atlassian had 16k people in total. 16,000 people making their products progressively worse.
Even if their company only had 1600 ppl, I’d still say they were wasteful.
About 16k workers? How!?
What a waste of human effort, time and resources. All to make a few bad products, worse.
It’s not 16k, it’s 800×2
I’m not surprised. Jira is a monster.
As with any software, look how complex it is as a user, the hidden part is 10x worse.It’s possible to have complex, poorly-architected stuff going on behind the curtains, even if the UI is simple. And vice-versa. And even worse, like JIRA, both can be a dog’s breakfast.
1600
16k total headcount. Well, not that much longer
Of all the shitty AI products flooding the market right now, Atlassian’s Rovo has got to be the most useless I’ve had the misfortune of using.
They should be hiring more workers to fix their AI slop, not replacing them with even more of it.
Rovo made it easier for me to find things that search was quite useless at finding. I found no other benefits to Rovo.
Trying to get Rovo to do things in JIRA is like trying to train a chimp to cram shit back into an elephant’s ass.
Made me chuckle)
Maybe because stock price hit the floor cause no profits from their work?
Atlassian now circling the drain.
I hope they will go down the drain. No more Jira! 🙏
Yes, please! I hate that shitty bloatware so much.
What would you use instead?
Nothing. I really hate the agile thing anyway.
As much as this is overly simplistic, there’s a sort of appeal here…
The good news when you have proper issue management is that you don’t lose any issues. The bad news is you don’t lose any issues.
In my work, the issue tracker has issues that are over 5 years old. Any time someone dares to just purge those, some one comes out of the woodwork to suddenly passionately care about this thing they have forgotten for years until the jira notification triggered them.
Projects that have pristine issue discipline tend to suck, as they waste so much energy on things that didn’t matter whether or is fixing or engaging in an argument about the value. The better projects tend to say “fine, we will hold that issue in low priority backlog and get to it if we ever run out of better stuff to do”, and the submitter is placated and everyone knows we will never run out of better stuff to do.
We can only hope so.
I’ve suggested to my team a few times that we should start a new business developing “Atlassian, but good”. They’re up for it. So many of our wider business have never used “anything but Jira”, and they can’t see it for the steaming pile of shite that it is. Not just that it’s a bad tool for developers, QE, project management or customer support, but they couldn’t imagine anything that’s better in any way, or how it would look if it didn’t have so many issues.
Hm. Bear with me. I’ve used jira on prem for a very long time and have used a multitude of other products.
Jira was quite good in comparison.
What am I missing?
(aside from the whole cloud requirement and atlassian behaving AI-shitty)
Jira Cloud isn’t just the on-prem version of Jira where you’re forced to use and pay for Atlassian’s hosting, it’s actually a different and much shittier version of the old on-prem Jira. Same goes for other Atlassian products such as Confluence.
It’s no surprise to me that Atlassian is in trouble, as there’s little reason I can see to use their products anymore, and they are just coasting on inertia at this point. Whereas 10 years ago, while it was still fun to knock their stuff, I had to admit they were actually pretty decent.
Problem with being a business is that Atlassian isn’t so much really a software company as much as they are a marketing thing that pretends to be software.
Agile consultants say “Atlassian”, companies lap that up at the executive level and the employees roll with it because selecting Atlassian is “thought leadership”. The people picking Atlassian are not the people using Atlassian. Paradoxically typical Atlassian rooted workflows are about as far from being actually agile as you can get.
Hi mate, fingers crossed for you and your teams.
Maybe start with Trac if it’s still available. Freeware.
As a future customer, please include high quality connectors to import legacy data from Jira and Confluence. We’re going to need them. Thank you in advance.
If you were starting a new company what would you use instead of Jira?
Nothing, personally. Jira at our place only serves the bean counters in the programme management department. The data is a mess anyway, it just gives them the illusion of control.
I work in a large enterprise and most of our work is just stupid red tape satisfying processes and other teams’ rules, many of which just exist to keep those teams employed. There’s so much unnecessary work and BS going on.
So then how would you document changes, work, etc. as is required by SOC2, PCI, SARBOX and other auditing frameworks that businesses require?
We don’t do any of those things. We’re not even developers. We just use Jira to log hours (which is basically one big fantasy obviously)
That’s definitely not a problem of Jira. You’re hating the product, when most likely your ire would be drawn to any application you were using for such a fucked up process.
Probably but Jira makes it so hard.
For example if I type 1h 33m it’s ok but 1h33m is not. It’s just a really awkward UI.
Considering they are talking about making a replacement service, probably just GitHub/codeberg/etc and collab edit docs and discussions at the start, and then eat your own dogfood.
Check out what microslop is doing to github. Codeberg though, that’s an option!
I’d want better tickets for dev and bugs than github has, not sure the codeberg offering there if any
That sucks, but how the fuck does Atlassian have 16,000 workers to begin with? What do they all do? And their products look like… Guestures at all of them
You’ve got an extra digit there
No he doesn’t. The redundant 1,600 are only 10% of the workforce. 16,000 total.
You know what? That makes a lot of sense.
It’s not because of their garbage AI. It’s because their garbage AI is leading to people dropping them like a bad habit for open source and fucking Microsoft alternatives, so they need to reduce operating costs and CAPEX to demonstrate profit growth
I’m amazed they had 1600 employees to begin with. I guess it takes a lot of resources to make something suck as hard as JIRA
Who else is going to put the sidebar as top bar, and then switch them back a couple years later?
They renamed “project” to “space”, so that it’s harder to find what you are looking for.
They renamed “ticket” to “work item” to “issue”. (We all still call it a ticket)
Stories? Events? Kanban?
Fuck you, I need a text box, date field and some box to tick that says I’m done.
All this so that some VP with their thumb up their ass who spends 2/3 of the year in Florida knows I’m working!
They renamed “ticket” to “work item” to “issue”. (We all still call it a ticket)
Those three terms all mean different things.
At least 100 of those employees implemented the feature to autocorrect JIRA to Jira, just to be haughty insufferable ass.
The irony is that I typed JIRA in lowercase and my phone autocorrected it to JIRA
3 coders and 1597 managers.
TBH Atlassian was already such terrible slop, unsupervised AI might even make it better
You could save a LOT of money by replacing the execs with AI.
You can save even more money by shutting down Atlassian and all its trash products
It better yet, replace them with nothing at all.
Ticketing systems are useful. It’s not really all that practical to carry all that workflow and prioritization info as metadata on a version-control system. And some devs might think it’s unnecessary, but that’s because they’re sheltered from all the higher-level planning, resourcing and portfolio management that they never need to think about.
I think the person you were responding to meant that the execs were not useful (see the parent comment), or at least not as useful to the overall enterprise as their salaries would have lead you to believe, in comparison to a standard developer.
Yes workflow systems are useful. Jira is a bad implementation to a good idea. It might help if they listened to feedback from people who actually used their software to improve it. Tbf they do make some good changes occasionally, like adding dark mode (which isn’t perfect but also it isn’t nothing).
I don’t think AI needs collaboration and project management software. Good luck with that future.
So you telling me Jira and all its related bullshit will get even worse? I hadn’t thought it possible.
That’s just a failure of learning and imagination.
Feel like that’s on you, unless you were born yesterday.
You’re absolutely right!
Would you like me to yassify this ticket for you?
Put some emojis in my SQL, fam
Pretty much all of my colleagues wasted time, because Jira stores comments locally that you haven’t yet sent, but does not do that for replies on comments. Those are gone after reopening the site for some reason.
There’s a chance that leaning out the team makes things better. Bloat kills dev teams.
But… ticketing systems are a bit like fashion. We could see some new shiny system come around that does more or less the same thing, but becomes fashionable for one reason or another and eats Atlassian’s lunch.
AI-washing layoffs. They will replace jack shit with AI but that’s a better story than “we have to reduce costs because we don’t have cheap ways to refinance our $1B debt”.
Credit isn’t cheap and Iran is not going to make it cheaper, investments in software have tanked, so the only story that can still be told with an almost straight face is that they still have big growth opportunities thanks to the magic of AI.
